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Advantages of ISO 9001 QMS | disadvantages of ISO 9001 QMS

This page covers advantages and disadvantages of ISO 9001 QMS (Quality Management System). It mentions ISO 9001 QMS advantages or benefits and ISO 9001 QMS disadvantages or drawbacks.

What is ISO 9001 QMS (Quality Management System)?

• ISO 9000 family of standards are used as quality management system.
• They are designed to help organizations ensure that they meet the needs of customers and other stakeholders while meeting statutory and regulatory requirements related to a product.
• It is founded in 1946 in Geneva, Switzerland.
• ISO 9000 series of standards are internationally recognised QMS developed by ISO (International Organisation for Standardisation).

ISO 9000 QMS principles

Following table mentions applications and contents of ISO 9000, 9001, 9002, 9003 and 9004.

Standards Contents Applications
ISO 9000 Provides definition and concepts. Explains how to select other standards for a given business. All industries including software development
ISO 9001 Quality assurance in design, development, production, installation and servicing. Engineering and construction firms, manufacturers that design, develop, install and service products.
ISO 9002 Quality assurance in production and installation. Companies in the chemical process industries that are not involved in product design or after sales service.
ISO 9003 Quality assurance in test and inspection. Small shops, divisions within a firm, equipment distributors that inspect and test supplied products.
ISO 9004 QMS-guidelines for performance improvements, The aim of the standard is the improvement of the performance of an organization and the satisfaction of customers and other interested parties. All industries

Benefits or advantages of ISO 9001 QMS

Following are the benefits or advantages of ISO 9001 QMS:
➨Implementation of ISO helps customers get quality products consistently.
➨It helps in having easy market entry for the products.
➨It eliminates process errors and inefficiency.
➨It helps in obtaining easy approval on bank loans and business licenses.
➨It increases customer satisfaction with companies using/adopting ISO practices.
➨It offers internal effectiveness and efficiency.
➨It increases market share and profitability.

Drawbacks or disadvantages of ISO 9001 QMS

Following are the drawbacks or disadvantages of ISO 9001 QMS:
➨Stakeholders do not have adequate understanding of ISO 9000 certification process. It requires training to implement it successfully.
➨It is expensive to establish quality management system (QMS).
➨It requires heavy emphasis on documentation.
➨Period to achieve ISO certification is very lengthy and requires months of efforts.
➨Standard is prone to failure when company is interested in certification before quality.

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